Appendix A. Annex: when things go wrong...

Table of Contents

A.1.1. HyperAtlas is frozen
A.1.2. Deviations maps update
A.1.3. Multiple boxes appear

This section deals with the problems that may occurre when using the described tools in this document.

Below Known bugs section proposes a non-exhaustive list of problems that can be worked around when using the Standard HyperAtlas software.

Like most of Java applets, the Standard HyperAtlas software displays logs messages to the "Java Console". This window is not enabled by default on most of standard browsers. If Standard HyperAtlas does not behave as expected and described in this user's manual, first enable this Java Console. Note that the display of the Java console depends on your operating system and on your Web browser. Please consult the following links (last visit: 20101228):

Windows users: How do I enable and view the Java Console?;
Mac OS X users: Java Frequently Asked Questions
RedHat and Suse Linux users: How do I enable and view the Java Console for Linux?.

For problems that might happen when browsing the pages of the Standard HyperCarte Web Application, a custom page has been created in order to trace some information. Please copy paste the page and send it to the administrator with as many details on how it happened as possible.


In order to improve the application, thanks in advance for your cooperation, please report bugs! As far as possible, complete your message with eventual output logs, information about your environment, the version of the application, etc. For any comment question or suggestion, please contact the manager.

In order to improve the application, thanks in advance for your cooperation, please report bugs!

As far as possible, complete your message with eventual output logs, information about your environment, the version of the application, etc.

For any comment question or suggestion, please contact the manager.


Chapter 14. Standard HyperAdmin build		A.1. Known bugs